1. Digital Delivery
Most Aelorix services (Scholarship Applications, Form Submissions, Digital Copies) are delivered electronically via the App or Email.
Instant Downloads
For generated PDFs, receipts, and acknowledgment slips.
Service Processing
For applications requiring manual verification by our team.
2. Physical Shipping
For select services (Printed PVC Cards, Hard-copy Certificates), we utilize trusted courier partners (Delhivery, BlueDart, Speed Post) to deliver items to your doorstep.
| Region | Delivery Time | Partner |
|---|---|---|
| Assam (Local) | 2 - 4 Days | Standard Courier |
| Rest of India | 5 - 7 Days | Speed Post / BlueDart |
| Remote Areas | 7 - 10 Days | India Post |
3. Shipping Costs
Digital Delivery
Email & App Downloads
FREEStandard Shipping
Physical Documents
₹50 - ₹100Depending on weight4. Order Tracking
Once your order is processed/dispatched, you will receive a Tracking ID via SMS and Email. You can track your package directly inside the Aelorix App under the 'My Orders' section.
5. Delays
While we aim for speed, delays may occur due to public holidays, severe weather, or government server downtimes (for digital processing). Aelorix is not liable for delays caused by third-party courier services or government portal issues, but we will always assist you in tracking your order.
Where is my order?
If your order has not arrived within the estimated timeline, please contact our logistics team.